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| So that you can plan your visit with confidence we have prepared a summary of the grading schemes for accommodation. |
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| | | Hotels - Star Ratings
In a one Star Hotel you will find an acceptable level of quality, services and range of facilities. Moving up the one to five Star rating scale, you will find progressively higher quality standards providing better guest care as well as a wider range of facilities and a higher level of services.
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| | | Guest Accommodation
Star Ratings for Guest Accommodation reflect visitor expectations of this sector. The quality of what is provided is more important to visitors than a wide range of facilities and services. Therefore, the same minimum requirements for facilities and services applies to all Guest Accommodation from one to five Stars, while progressively higher levels of quality and customer care must be provided for each of the one to five Star ratings.
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| | | Gold, Silver and Red Stars
Look out for VisitEnglands’s Gold and Silver Awards, which are awarded to those establishments achieving the highest level of quality within their rating. Red Awards denote an establishment within the top 200 as graded by the AA.
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| | | Self-Catering Accommodation – Star Ratings
Quite simply, the more Stars, the higher the overall level of quality you can expect to find. For instance, you’ll find acceptable quality at three Stars and exceptional quality at five Stars. Establishments at higher rating levels also have to meet some additional requirements for facilities.
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| | | Camping, Caravanning and Holiday Parks
Pennant Scheme
The pennant rating scheme is operated by the AA. Parks are classified on a 5 point scale according to their style and range of facilities they offer. As the Pennant rating increases, so the quality and variety of facilities and amenities must be greater.
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| | | Visitor Attraction Quality Assurance Scheme
When you are looking for a place to visit, you need to be able to choose with confidence. The VisitEngland “Visitor Attraction Quality Assurance Service” offers you reassurance about the quality of the visitor’s experience.
Participating attractions are visited annually by trained, impartial assessors. They look at all aspects of the visit, from customer service to catering, and all aspects of the “visitor experience”, including interpretation and activities for visitors, giving you the confidence that the attraction has been thoroughly checked before you plan your visit.
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